App won’t open or gets stuck loading

These first two steps below resolve most issues with the App not loading or opening:  

  1. Swipe the app closed and reopen 
  2. Clear the browser history on your phone and try again 

If you still experience loading issues, continue to these additional steps:

  1. Uninstall the App 
  2. Reinstall the App without opening it 
  3. Restart your phone 
  4. Open the app 
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