It's likely that you don't have a Threshold heart rate value set. This will cause HR zones to show as 0’s, and HR-related workout data will show as being done in Zone 1 (easiest zone)
Our program calculates heart rate zones based on the Average Heart Rate (AHR) submitted with your assessment.
There are two ways to address this:
- If you know your Threshold heart rate, click on the dot score of the discipline missing the heart rate and edit the heart value with the instructions here - Adding or editing assessment results
- Complete an assessment wearing a heart rate device.
Another common culprit is we do not have permission to use your health data. Tap on the 3 bar menu in the bottom left corner of the app. Choose Settings and Preferences and then choose Health-Related Data. Toggle the slider to the right so you see it highlighted in green.
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