To upgrade or downgrade your subscription, simply navigate to your "Account" page and click the "Manage Subscription" button from the Subscription section. The Subscription page offers multiple options that suit a wide range of needs and lifestyles. Select which option fits you best and follow the prompts to finalize your upgrade or downgrade.
Need to cancel your subscription? We'd be happy to help resolve any issues or challenges you're facing. Please contact us at Support@TriDot.com if you need further assistance. If you'd still like to cancel, follow the link below and fill out our short survey to complete your cancellation request. Note: this must be completed from a web browser.
https://app.tridot.com/user/cancellation-survey
Once you submit your cancellation survey you will receive a confirmation email from our administration team.
If you have any further questions please feel free to reach out to our support team at any time.
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